Return Request - Cell-U-Rite Naturals USA
Return Policy
At Cell-U-Rite Naturals USA, we strive to provide the best shopping experience for our customers, and we understand that sometimes returns are necessary. If you're not completely satisfied with your purchase, we're here to help!
Eligibility Guidelines
In order to be eligible for a return, please ensure that:
- The return is requested within 30 days from the date of purchase.
- The item is in its original packaging and in the same condition as when you received it.
- The item is unused, unopened, and free from any damages.
- You provide the original receipt or proof of purchase.
How to Request a Return
To initiate a return request, please follow these steps:
- Contact our customer service team at [insert customer service contact details] to notify them about your return.
- Provide them with your order number, the item(s) you wish to return, and the reason for the return.
- Our customer service team will guide you through the return process and provide you with a return authorization (RA) number.
- Securely package the item(s) and include the RA number on the package.
- Ship the package back to us using a reliable shipping carrier of your choice.
- Once we receive the returned item(s), our team will inspect them to ensure they meet the eligibility guidelines.
- If the return is approved, we will process the refund to your original form of payment within [insert number of days].
Non-Returnable Items
While we accept most returns, there are certain items that are non-returnable:
- Perishable goods such as food items and supplements.
- Personal care products.
- Customized or personalized items.
Exchanges
If you received a faulty or damaged item, we will gladly exchange it for a new one. Please follow the same return process mentioned above and indicate that you would like an exchange instead of a refund.
Contact Us
If you have any further questions or concerns about our return policy, feel free to reach out to our friendly customer service team. We're here to assist you!
[insert customer service contact details]
Thank you for choosing Cell-U-Rite Naturals USA as your trusted source for food and supplements. We value your satisfaction and are committed to resolving any issues you may encounter. Happy shopping!
